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Copy and paste the following folder paths into the Go to Folder box and select Go. Mac: Open Finder and press Shift+ Command+ G.
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PC: Right-click the Start button and choose Apps and Features. Scanning for malware aside, you should manually check for and remove any unfamiliar programs from your computer. The free version of Malwarebytes, for example, does a great job at detecting and removing harmful software. It seems to be a common issue with these things.If nothing shows up, perform another scan with a dedicated malware removal tool. I had to perform a factory reset when my Chromebook stopped pairing with Bluetooth devices. Scroll all the way down and select “ Reset“.Scroll all the way down and select “ Advanced“.Once the Chromebook restarts, select “ Reset” or “ Powerwash“.Hold “ CTRL” + “ ALT” + “ SHIFT“, then press “ R“.If you are not logged out, select the picture in the lower-right corner, then select the “ Sign out“.To factory reset your Chromebook, perform either of these two options. You can sync that data back to your device if desired. Since most of your data such as calendar, browser passwords, and email sync with your Google Account. These steps will wipe data from your device. Simply press and hold the “ Power” button until the Chromebook shuts off. Use a paper clip to press inside the hole to reset.
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Some models will have a reset hole located somewhere on the device. Press “ Refresh” and “ Power” simultaneously to force a restart.These steps should not wipe data from your device. The steps will vary depending on your Chromebook.
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